Loading...
Loading...
Deploy human-like AI voice agents that handle inbound and outbound calls. Your customers talk to an intelligent agent that understands context, books appointments, and transfers to humans when needed.
Get started with AI Phone AgentsInbound voice calls via Twilio ConversationRelay with real-time AI streaming
Outbound AI calls — campaigns, scheduling, retry logic, CSV import
38 high-fidelity voices across 14 languages (Polly Neural, Google Neural2, ElevenLabs)
Warm transfer to humans — AI sends SMS summary before connecting
Voicemail when outside hours — saved as conversations with transcripts
Post-call intelligence: AI-generated summary, caller info extraction, email report
Working hours + transfer hours (separate schedules, timezone-aware)
Recording consent, max call duration, concurrent call limits
Connect every channel your customers use — all managed from a single unified inbox. AI handles conversations across all channels with consistent knowledge and personality.
Get started with Omnichannel SupportWhatsApp Business — text, voice messages, and media with full API integration
Facebook Messenger — quick replies, images, voice messages
Telegram — one-click bot setup, instant webhook configuration
Email — inbound/outbound via Amazon SES with AI-powered responses
Web Widget — embeddable chat for any website, customizable appearance
Unified inbox — all channels in one dashboard with real-time updates
AI checks your availability and books appointments directly during phone calls and chat conversations. No back-and-forth scheduling emails.
Get started with Google Calendar IntegrationOAuth2 connection — users link Google Calendar from Settings in one click
Real-time availability checking — AI only suggests open time slots
Direct booking — AI creates calendar events with customer details and notes
Works on all channels — phone, WhatsApp, Messenger, Telegram, web widget
Business hours awareness — AI respects your configured working hours
AI remembers every customer across all interactions. Returning callers get personalized greetings and context-aware responses without repeating themselves.
Get started with Customer MemoryAuto-updated after every call and chat — name, preferences, past issues
Personalized greetings — "Hi John! How did the appointment go?"
Cross-channel memory — customer context shared across phone, chat, and email
Editable by staff — add notes, correct info, merge duplicate records
Customer profiles page — search, view history, manage memory and notes
Serve customers worldwide in their preferred language. AI detects language automatically and responds naturally in 14 languages.
Get started with Multi-Language Support14 supported languages — English, Spanish, French, German, Arabic, Chinese, and more
IVR language selection — callers choose language before connecting to AI
Mid-call language switching — AI switches language on request without reconnecting
Localized greetings — each language gets culturally appropriate welcome messages
Admin controls — configure which languages are available system-wide
Simple, transparent pricing with a unified credit pool. Pay only for what you use — no per-seat fees, no hidden charges, no surprises.
Get started with Credit-Based BillingUnified credit pool — one balance for chat, voice, calendar, and all features
Configurable costs — admin sets credit cost per action from the dashboard
Top-up packages — buy additional credits without upgrading your plan
Overage protection — hard block at 100%, no surprise charges ever
80% warning banner + 100% exhausted banner on all pages
AI knows when to hand off. Seamless escalation chain ensures no customer falls through the cracks.
Get started with Human Takeover & EscalationOne-click takeover — staff can take over any conversation instantly
4-level escalation chain — assigned → department → supervisor → admin
Real-time dashboard — monitor all active conversations and AI performance
SLA tracking — first response time targets with breach detection
Proactively reach customers with AI-powered outbound calls. Schedule campaigns, import contacts, and let AI handle the conversations.
Get started with Outbound AI CampaignsSingle calls or bulk campaigns — call now or schedule for later
CSV import — upload customer lists with phone numbers and names
Auto-retry — no answer retries in 1 hour, busy retries in 30 minutes
Progress tracking — completion rates, status breakdown, campaign analytics
Configurable delay between calls — prevent rate limiting
Train your AI with your business data. Upload documents, assign knowledge to specific channels, and let AI cleanup keep everything organized.
Get started with Knowledge Base & TrainingUpload PDF, TXT, MD, CSV, JSONL — AI extracts and indexes automatically
Channel-specific knowledge — assign items to specific channels
AI cleanup — LLM-powered deduplication, merging, and enhancement
Export as JSONL or CSV — take your knowledge base anywhere
Try our AI agent live — chat or get a demo phone call. No signup required.